Effective Date: 2-25-25
Introduction
Credo Foods (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.credofoods.com (“Site”) or engage with our services. By accessing or using our Site and services, you consent to the practices described in this policy.
Information We Collect
We may collect information about you in various ways, including:
- Personal Identification Information: Information you voluntarily provide when you place an order, subscribe to our newsletter, participate in promotions, or contact us. This may include your name, email address, mailing address, phone number, and payment information.
- Non-Personal Identification Information: Information automatically collected when you interact with our Site, such as your browser type, device information, operating system, and Internet service provider.
- SMS Data: If you opt-in to receive SMS communications from us, we collect your mobile phone number and may gather information about your interactions with our messages.
Use of Your Information
We use the information we collect for purposes including:
- To Provide and Manage Our Services: Processing your orders, managing your account, and delivering the products and services you request.
- To Communicate with You: Sending confirmations, invoices, technical notices, updates, security alerts, and support messages.
- Marketing and Promotions: With your consent, sending you promotional materials and newsletters. You can opt-out at any time.
- SMS Communications: Sending you SMS messages if you’ve opted in, regarding order updates, promotions, and other relevant information.
- Improving Our Services: Analyzing usage trends and preferences to enhance user experience.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors, such as payment processors, Email Service Providers, and SMS delivery services, to perform services on our behalf.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Opt-Out: Opt-out of marketing communications, including emails and SMS messages.
To exercise these rights, please contact us at privacy@credofoods.com.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Credo Foods
Email: privacy@credofoods.com